![]() ![]() Hopefully we don't run into more of these or someone finds a resolution that doesn't require setting up a fresh profile for the user. I think that just translates to there is some kind of setting, file or registry entry causing this and we don't know what. ![]() It just wouldn't make sense that this was caused but a "corrupted profile". Either with his mailbox or something with a recent patch. I've got to think that something occurred on Microsoft's side. I mentioned this to MS who said that I must also have something corrupted in my user profile. This also would not automatically configure properly. Microsoft used this as proof that something was "corrupt" in his profile.įor testing I also tried creating a new Outlook profile on my computer with his account. After creating the new user profile Outlook was able to automatically configure his account. Went through a bunch of stuff with Microsoft support and finally ended up creating a new user profile. I tried creating him a new Outlook profile but it would not automatically configure his O365 account. ![]() I tried repairs of his Office as well as a full uninstall/reinstall with no change. The window that popped up was not the same size or position that the password dialogue would be. Clicking on that brought up a window that immediately disappeared without seeing anything on it. Saw the same Needs Password where it would normally say Connected to Exchange. I had the exact same issue on a client system that also started on the same day. ![]()
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